M&M Ranch will notify by email if lessons must be canceled. 

Bad Weather Policy: (for Youth):
In inclement weather, we will have a fun barn lesson in the covered area. May include ground teaching with horse or horse care. We do require students to still attend; there will be no make-up lessons for missing a barn lesson.

Most of the time riding still included.

We rarely, if ever, cancel lessons due to weather.

Make-Up Policy:

• One make-up lesson per 12 lessons allowed. .

• Scheduled make-up lessons must be taken within 30 days or if missed will be forfeited. In the event a rider does not attend/cancels their make-up lesson, the lesson is forfeited and is ineligible for rescheduling.
• There is no credit applied to next month if lessons are missed and cannot be deducted from the following monthly riding fee. (There are no refunds for missed or being late for lessons.)
• It is student’s responsibility to reschedule missed lessons. Please email us to schedule make-ups.
• If M&M Ranch determines that a lesson will need to be rescheduled, then we will schedule a make-up day

Cancellation or No-Show Policy:

• Please notify us by email 48 hours before needing to cancel or lesson will be forfeited
• For late cancellation: A minimum of 3 hours’ notice is required for instructors to plan accordingly with preparations of horses. Any cancellation or no show with less than 3 hours noticed will result in a charge of $25 in the next billing. This includes no show for barn lessons during inclement weather.
• There is no credit applied to next month if lessons are missed and cannot be deducted from the following monthly riding fee. (There are no refunds for missed or being late for lessons.)
• Remember that even if student missed a lesson, your instructor was here.
• It is M&M Ranch’s goal to start on time, if a student arrives late for lesson, then may shorten their lesson time.